Sometimes an invoice will not settle in full. A supplier bills you for something they never delivered, and you tell them you are not paying that line. Or a customer stops paying and you accept you will never collect.
Financica lets you record either of these against the specific line items involved, so your books show what you actually expect to pay or collect, while the invoice itself stays exactly as it was issued.
Disputing a line on a supplier bill
Open the bill and find the line you disagree with. In the ... menu at the end of that row, choose Dispute this line item.
The line is marked, and a Disputed column appears showing the amount in question. It defaults to the whole line, because "I am not paying for this" is the usual case. Click the amount to change it if you only dispute part of the line, for example if you were billed for ten hours and accept six.
You can do this whether or not the bill has already been approved and posted. In fact that is the normal situation: you book the bill, then the disagreement comes up.
To dispute everything, use Dispute all line items in the ... menu at the top of the Line items panel.
Marking a customer invoice uncollectible
The same thing works in the other direction. On a customer invoice, the menu reads Mark as uncollectible, and the totals read Uncollectible and Total collectible.
Use it when you have accepted that an amount will not be paid: the customer has gone quiet, gone under, or you have written the debt off commercially.
If you use Stripe, invoices you mark as uncollectible there are picked up automatically the next time your Stripe account syncs.
What changes, and what does not
Under the totals you will see two new lines:
Total 1 210,00
Disputed −302,50
Total after disputes 907,50
Total does not move. Neither does the amount the invoice says you owe, nor what your VAT return reports. This is deliberate, and it is worth understanding why.
An invoice is a legal document. Disagreeing with it does not change what it says, and it does not change the tax that was already declared on it. Your supplier declared VAT on the full amount when they issued it, and you deducted VAT on the full amount when you booked it. Neither of those can be undone by one side deciding not to pay.
The only thing that actually reduces what is owed is a credit note. If your supplier agrees with you, they issue one, and that document is what corrects both the amount and the VAT on both sides. Once you receive and apply it, the balance comes down properly and both your VAT return and theirs stay consistent.
So the disputed amount is a note about what you expect to happen, sitting alongside the legal position rather than replacing it. Your balance sheet and your VAT return keep telling the truth about what was invoiced; the new lines tell you what you are actually planning to pay.
Ending a dispute
Choose Remove dispute from the same row menu. The amount goes back to being expected, and the record of the dispute is kept rather than erased, so you can still see what was contested and when.
If instead the supplier concedes and sends a credit note, apply it to the bill in the normal way and then remove the dispute.
One thing to watch
You cannot dispute more than a line is worth, and you cannot edit a line down below the amount you have disputed against it. If you need to do that, remove the dispute first, change the line, then dispute again.